90-day Product Warranty All products are thoroughly tested and inspected and come with a 90-day warranty on manufacturer defects from the date of shipment. Please review the purchased items carefully for any defects or errors and report them to us as quickly as possible so we can send a replacement right away. Warranty does not cover: repairs made by anyone other than us; products damaged from normal wear; tarnishing of non-coated silver, or scratching of the emblem, chain and attachments; damage resulting from misuse or accidental handling; lost/misplaced products; and changes in engraved information after engraved product is approved. If your item is covered under warranty, please send the following items:
1) Defective Product | 2) Purchase Receipt / Proof | 3) Your Address & Phone Number to:
Return / Exchange Dept.
9888 Carroll Centre Rd., Ste. 206
San Diego, CA 92126-4515
Upon inspection, Divoti will repair or replace the item and return the item or the replacement to you promptly!